Rob Ratcliffe

WORK HISTORY

EDUCATION

SKILLS

ABOUT ROB RATCLIFFE

IT & BUSINESS TRANSFORMATION LEADERA collaborative team leader who ensures that all stakeholders are engaged and heard, while focusing on strategic objectives. Champion of people, excels in coaching, mentoring and developing others. Simplifies complex technical issues. Links roadmaps to strategy. Excellent negotiator. DELIVERY FOCUSED – RESULTS ORIENTED!LEADERSHIP: An objective, collaborative team builder with strong communication skills. Excellent financial stewardship and planning competencies.IT GOVERNANCE: Builds efficient governance models to optimize operations and resource utilization, while mitigating or eliminating risks. Focus on strategic alignment; value delivery; resource management; risk management; and performance measurements.STRATEGY & PLANNING: Solid understanding of business strategy results in designing IT Strategies to achieve corporate goals and objectives. Builds IT Roadmaps aligned to these strategies.PROGRAM & PROJECT MANAGEMENT: Expert knowledge and experience in leading full project lifecycle (requirements to design, build, test and deploy). Fleshes out strategies and defines comprehensive plans. Breadth includes custom developed, SaaS-based, COTS, ERP and outsourced implementations. TRANSFORMATION & CHANGE: Excels in stakeholder management and handling issues and risks to move organizations through the change curve. Collaborates and listens to pick up on subtle nuances.VENDOR RELATIONS: Builds win-win relationships and fosters trust. Superior negotiation, sourcing, contract management, and procurement skills.INFRASTRUCTURE & OPERATIONS: Led architectural reviews, designs, and modernized data centres and infrastructure. Provided leadership in implementing cabling; core and closet switches; wireless; storage; server virtualization; business continuity planning and disaster recovery sites. Strong ITIL principles and builds efficient teams to support applications and solutions.