Rob Palluotto
Product Catalogue Manager @EE
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WORK HISTORY
Product Catalogue Manager @EE
London, GB
EDUCATION
BCS, The Chartered Institute for IT
PRINCE2® Foundation certificate in Project Management
St.Ignatius College
Diploma of Vocational Education - Intermediate Level Providing Business Services
Middlesex University
BSc(Hons) Applied Computing
University of Portsmouth
Higher National Diploma
Product Focus (https://www.productfocus.com/)
Product Management/Marketing for technology-based products
ABOUT ROB PALLUOTTO
A hybrid Commercial and Operational Pricing/Product/Proposition manager.An experienced manager with over 18 years telecom experience of which the last 15 have been centred on the analysis, design and implementation of price plans, user policy and build of rating engines for both the National, International and roaming markets.Commercial Acumen• Revenue optimization and gross margin management via standard reports, price models and data analytics (Excel pivots, Access, SQL)• Business and requirements analysis for business case development built on analytical research with projected impact based on strategy, cost, consumer behaviour and competition intelligence.• Manage product/proposition changes through the full product lifecycle.(PRINCE2)• Revenue fraud and risk minimization• Managed regulation implementation and compliance• Stakeholder engagement and managing cross functional teams.Technical Operations• Tariff and Proposition operational management • Experience of developing mobile telephony Product Catalogue configuration.• Design, implement and operate pricing tools and mechanisms(Postpay, Prepay, VOIP)• Proposition Design & Development• Master code number management(National/International)• Incident management and resolution• PRS (Premium Rate Service) and Non Geographic management• Market comms and management (e.g. Price Guides, service brochures, web content, etc.) • Proficient in SQL, Microsoft Excel, Access, Word and PowerpointOCS Technical experience• NSN / Redknee On-Line Charging System (OCS)- Product Catalogue• Cerillion Product Manager• Cerillion CRM Plus• Postpay rating/pricing (Convergys Rater)• Prepay rating/pricing (Nexus - UNIX/SQL based configuration)• VOIP rating/pricing• AMDOCS Enterprise Product Catalogue (OCS)• AMDOCS Ensemble• eServ Global Service Management System
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