Rob Ness

Director, Client Management & Business Intelligence @Sportscorp Travel

Burlington, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Director, Client Management & Business Intelligence @Sportscorp Travel

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Bolton, ON, CA

Innovative relationship builder responsible for business strategy, development, the total client experience, supplier relations, technologies and travel analytics. Experienced in account management and corporate sales, with comprehensive knowledge of travel technology, budgeting, reporting, and client communications. Skilled in collaborating with vendors, clients, and key C-suite stakeholders as well as facilities/purchasing managers and buyers. Focused on integrating new technologies and AI to reduce overhead costs and optimize efficiency. Proficient in managing diverse travel business projects, particularly around travel policy, cost avoidance, and travel risk management.

EDUCATION

1991 — 1994

Collège LaSalle, Montréal

Hospitality Administration/Management

2018 — 2019

York University

Advanced Data Science and Predictive Analytics

2002 — 2003

Schulich School of Business - York University

Masters Certificate, Project Management

2004 — 2005

York University

Economics

SKILLS

Graphic DesignAccount ManagementTravel TechnologyProduct MarketingMicrosoft ExcelTourismSalesforce.comWeb DesignMarketing StrategyProduct ManagementCustomer ServiceAirlinesTrainingCustomer Relationship Management (Crm)Staff ManagementEvent ManagementStrategyBusiness TravelData AnalysisData MiningBusiness AnalysisMicrosoft OfficeRTravel ManagementProject CoordinationManagementMicrostrategy ReportingCornerstoneHospitalitySas BaseVisual Basic for Applications (Vba)Project ManagementStaff TrainingBusiness Intelligence

ABOUT ROB NESS

As Director of Client Management and Business Intelligence at Sportscorp Travel, I focus on business strategy, client relations, and travel analytics. My work integrates advanced technologies and AI to enhance efficiency and reduce costs across diverse travel business projects. I specialize in travel policy, cost avoidance, and risk management while collaborating with vendors, clients, and C-suite stakeholders. My career spans a strong foundation in strategic account management, corporate travel consulting, and advanced business intelligence. Passionate about optimizing processes, I leverage descriptive, diagnostic, predictive, and prescriptive analytics to deliver actionable insights. Dedicated to creating tailored client experiences, I aim to drive innovation and efficiency in the travel industry.

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Rob Ness — Director, Client Management & Business Intelligence at Sportscorp Travel in Burlington, ON, CA | Unifers