Robert J.

About Robert J.

Professional problem solver, digital transformation evangelist, solutions architect, and bridge between business and technology teams. Highly motivated and dedicated Enterprise Transformation Leader with strong experience in optimizing processes and driving cutting-edge innovations across organizations for over a decade. Particularly, I have driven business transformations towards raising efficiency, improving service quality, and reducing costs. Across all my roles, I have adhered to best practices in leading and overseeing successful project execution. With strong expertise in setting strategy, I have been able to help organizations meet their targets and adhere to their stated missions. I have effectively established and nurtured partnerships with cross-functional departments towards meeting short- and long-term company needs alike. Moreover, I am experienced in leading productive teams on and off-shore, providing them with governance, guidance, training and mentoring to promote operational excellence.

Experience

1. Senior Director, Business Transformation

   Russell Stover Chocolates

   May 2022 — Present · Kansas City, MO, US

   Head of internal consulting shop focused on stability and growth across all aspects of business operations.Digital Transformation Project ManagementChange ManagementIntelligent Process AutomationProcess ExcellenceBusiness Architecture

Education

• Chicago State University

  B.S., Business Management

• University of South Florida

  Master of Business Administration (MBA)

Skills

• Payroll
• Analysis
• Team Leadership
• Budgets
• Customer Service
• Access
• Project Planning
• Strategy
• Curriculum Design
• Policy
• Process Improvement
• Visio
• Strategic Planning
• Project Management
• Microsoft Excel
• Powerpoint
• Peoplesoft
• Educational Leadership
• Training
• Performance Management
• Coaching
• Organizational Leadership
• Management
• Team Building
• Human Resources
• Leadership
• Staff Development