Rob Mauldin

About Rob Mauldin

As Founder of MagicMakers Group, I lead a team of former Disney executives and operators who help brands imagine bold possibilities and bring them to life. For 6+ years, MMG has supported experience-based businesses end-to-end - from early concept and design development to launch, scaling, and ongoing operational optimization.I bring 20+ years of leadership experience across Walt Disney World, Disney Cruise Line, and Disney Parks & Resorts, with a track record of turning strategy into results. We help clients bridge brand promise and day-to-day delivery by aligning guest experience, operating model, and culture.Our approach is practitioner-led and tailored. We use- Actual Intelligence: deep, real-world operating experience- Authentic Intelligence: empathy-driven inquiry to find root causesHow we help- Experience and operating strategy from concept through operations refinement- Org, labor, and process improvement that protects quality and drives efficiency- Leadership and frontline enablement that strengthens culture and execution- Hands-on support - expertise, not headcountI also advise companies including:Capturelife - digital imagery engagement platform for sports, theme parks, and resortsEZPrints - customized e-commerce solutions for photo productsIf you’re building, fixing, or scaling an experience-led business, let’s connect. r•••@magicmakersgroup.com

Experience

1. Founding Partner & Co-owner

   Magicmakers Group

   Jul 2018 — Present · Orlando, FL, US

   At MagicMakers Group, our common purpose is to unite our shared expertise, drawing from our deep roots in the Walt Disney Company, to empower businesses worldwide. We leverage sound business practices to bridge the gap between a company\'s brand promise and operational excellence. Central to our mission is a dedicated focus on fostering company culture, empowering leaders, and nurturing employees. Together, we strive to create experiences that captivate customers, inspire teams, and build sustainable success for all our clients – all without adding headcount.We consider ourselves “practitioners”, rather than consultants, of a proven approach incubated and refined by hundreds of years of combined experience working on many of the premier experiences in the theme park, resort, cruise, and hospitality industries. We strive to demystify the magic and utilize tried-and-true techniques of sound business practice to solidify the foundation of your business, all while fostering a deep focus on your company\'s culture. We believe that by nurturing your employees, particularly your leaders, we can amplify your brand\'s potential.Contact me to learn more or to learn about the MagicMakers g••••••••@magicmakersgroup.com

Education

• Baylor University

  Bachelor of Business Administration - BBA, Finance & Entrepreneurship

• Baylor University - Hankamer School of Business

  Bachelor of Business Administration (B.B.A.), Finance / Entrepreneurship

Skills

• Hospitality
• Hotels
• Operating Budgets
• Strategic Planning
• Budgets
• Tourism
• Business Planning
• Operations Management
• Team Building
• Management
• Entrepreneurship
• Photography
• Brand Development
• Entertainment
• Training
• New Business Development
• Strategy
• E-Commerce
• Advertising
• Theme Parks
• Forecasting
• Customer Service
• Business Development
• Start-Ups
• Hotel Management
• Execution of Business Plans
• Value Creation
• Leadership
• Digital Photography
• E-Commerce Optimization
• Negotiation
• Sales
• Email Marketing
• Cruise Lines
• Event Photography
• Capital Budgeting
• Budgeting
• Business Strategy
• Social Media
• Web Design