Robert Malvino
Senior VP @ BNY Mellon | PMP, Six Sigma Black Belt
- Role
- Senior Vice President, Business Process Reengineering at BNY
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Robert Malvino
Transformation leader with extensive global experience delivering digital innovation and process (re)design that improves scale, productivity, cost to serve and client satisfaction. Diverse background spanning Product, Operations and Technology with a passion for translating unstructured data and transforming it into actionable business intelligence to fuel lasting, positive change.
Experience
Senior Vice President, Business Process Reengineering
Jan 2016 — Present · New York, NY, US
Led the onboarding of 8 business segments onto a new business intelligence platform providing new insights into process maturity and workforce productivity- Developed business cases to implement Robotics Processing Automation (RPA) during a long-term offshore assignment in India. Team efforts resulted in a 200+ bot \"workforce\" across 100 processes- Managed segments of the target operating models for the Global Corporate Events and Fund Accounting businesses. Helped identify investments to improve STP rates while reducing labor costs- Created E2E process maps for critical lines of business resulting in improved risk and resiliency management while providing improved cost transparency for sales and product teams- Led training for 1,500 staff across 3 locations on Lean tools and techniques as part of an operations-wide effort to introduce a culture of continuous process improvement (CPI)- Mentored Green Belt candidates as part of a multi-year, Lean Six Sigma training program.
Education
Stony Brook University
Bachelor's degree
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