Rob Krause

About Rob Krause

Are you looking for a complete financing solution that lets you engage with your consumers when and where they want, allowing them the freedom to make the purchases they need? Synchrony provides innovative and customizable digital programs and tools that strengthen the relationship between our business partners and their customers, driving better relationships and generating more sales.Synchrony creates solutions that merge technology and analytics and allow businesses the opportunity to improve the buying experience for their customers. We provide consumer financing through all channels in the form of credit cards, buy now, pay later (BNPL), and promotional financing solutions to make it easy for our clients’ customers to buy with them and access the credit they need to cover their purchases. Considered one of the Top 100 Best Companies to Work For® by Fortune and Great Place to Work® Synchrony has been supplying merchant services to businesses of all sizes for over 90 years. Our clients appreciate the deep industry expertise, actionable data insights, and differentiated digital experiences we offer them.Our clients range from furniture stores to healthcare providers and online financial platforms, to clothing chains, home and auto suppliers, travel providers, and more. Through our personalized service and collaborative approach, we help our clients to expand and grow their businesses every step of the way.The unique financing solutions we offer will: Drive increased sales. Cultivate lasting customer relationships. Enhance your customer’s experience. Meet the ever-growing demand for digital solutions.In addition, Synchrony is known for its open communication policies – within teams, management, and with our clients, and this is something that I highly value and believe is what makes us one of the leading financial solutions providers.With almost 20 years spent in the financial services sector, and as a previous small business leader myself, I truly understand the needs of our clients and the challenges that they face on a day-to-day basis. I am passionate about helping my clients to discover and implement sustainable, innovative, and scalable solutions that are backed by deep industry expertise yet are still easy and hassle-free to implement and manage.Reach out to me and I will share more about Synchrony’s financial and technology solutions. 93••••••18 R••••••••@syf.com specialize in: Consumer Financing | Payment Options | Financing Options | Merchant Services | Technology Solutions

Experience

1. Senior Vice President and General Manager

   Synchrony

   Mar 2016 — Present · Kettering, OH, US

   As a Senior Vice President and General Manager in the Home and Auto platform, I am responsible for helping our clients find optimized, industry-relevant solutions that help their business grow. Our solutions are easy to integrate with your current systems and are also easy to manage. Having been a small business leader myself, I’m well equipped to understand the core needs and challenges of your business and help you to discover easy-to-implement, manageable solutions that enable you to achieve your desired business outcomes.Synchrony has been a leading payment service provider for almost 100 years, and we help our clients maximize their credit program strategies by allowing customers to apply through multiple channels including new solutions leveraging a quick application directly on their smartphone. The result is a sign-up process that’s faster and easier for the customer and allows the business owner to better manage those relationships.Synchrony offers four distinct and innovative solutions: Credit cards and installment products – to help you to drive sales. Engage Loyalty Solution –to personalize your customers’ experience and help deepen your relationships with them. Technology solutions – to provide customer choice of products through technology solutions like UniFi, which provide a superior customer experience Connect with your customers anywhere - to let them access financing and rewards seamlessly with solutions like SyPi, the Synchrony Plug-In.On a more personal note, I am an enthusiastic home renovator, having worked on several projects including my own home, and being involved in the home industry space is a great complement to that. I also enjoy spending time outdoors playing golf and on occasion you can even find me fishing, which is one of my favorite hobbies.Have a look at the multimedia section below to learn more.Let’s talk! 93••••••18 R••••••••@syf.com

Education

• Columbia Engineering

  MS, Civil Engineering

  1989 — 1990

• United States Air Force Academy

  BS, Civil Engineering

  1985 — 1989

Skills

• Business Process Improvement
• Business Strategy
• Program Management
• Relationship Management
• Portfolio Management
• Team Leadership
• Sales
• Integration
• Call Centers
• Project Management
• Financial Services
• Operational Excellence
• Leadership
• Training
• Change Management
• Acquisition Integration
• Process Improvement
• Cross-Functional Team Leadership
• Business Analysis
• Executive Management
• Operations Management
• Six Sigma
• Team Building
• Management
• Strategic Planning
• Credit Cards
• Strategy