Robert Navarro

About Robert Navarro

Executive Product Leader | Data-Driven Innovator | Cross-Channel Collaborator | Travel, Fintech & AI ExpertiseWith a unique blend of strategic vision and hands-on execution, I specialize in building, scaling, and optimizing innovative digital experiences across mobile, web, and app ecosystems. I bring 10+ years of experience in digital product strategy, platform management, and cross-channel user engagement, with a proven track record across financial, travel, global payments, & technology sectors.I excel in building digital roadmaps aligned to business goals, leading agile teams through fast-paced product cycles, and leveraging user research, advanced analytics, and machine learning to unlock insights and guide innovation. I drive performance by setting clear KPIs, owning end-to-end delivery, and continuously optimizing for growth and retention.I lead high-performing teams through the full product lifecycle—from business case development and KPI tracking to agile MVP execution and cross-functional commercialization.Highlights include:• Developing Schwab’s digital strategy (specifically for Segmentation and Personalization) across desktop, app, and mobile web—with goals to drive measurable UX uplift and digital engagement.• Creating mobile-first experiences at American Airlines, leading teams across mobile app feature development and strategic delivery for Co-branded experiences.• Leading product development at CO-OP Solutions, bringing to market tokenization, digital wallets, a net-new Debit network, and Buy Now Pay Later services. Core Competencies: Digital Product Management, Strategy, & Leadership | Digital Transformation | Cross-functional Leadership | Stakeholder Alignment | UX Research & Strategy | Global Payments | AI & Machine Learning | Agile & Lean Principles | MVP Delivery | API Development | Go-to-Market Strategy | Data Analytics & Visualization | Platform Standards & Governance | Budget Forecasting Tools & Technologies: Adobe Analytics, Tableau, Power BI, Figma, Google Analytics, Sketch, AWS, Azure, Agile/Scrum, Design ThinkingFrom launching high-growth apps to driving omnichannel transformation in large enterprise ecosystems, I thrive in complexity and lead with clarity. I’m fluent in modern product principles—Agile, MVP, Lean, AI/ML adoption, and data-informed decision-making—with a strong foundation in UX strategy, analytics, and compliance (CCPA/GDPR).Whether you\'re modernizing legacy systems or launching a new digital initiative, I bring the vision, velocity, and versatility to deliver market-leading results.

Experience

1. Director of Digital

   AT&T

   Dec 2025 — Present

Education

• University of the Incarnate Word

  Master’s Degree, Organizational Development & Leadership

• The University of Texas at San Antonio

  Bachelor’s Degree, Communications/Public Relations

Skills

• Marketing
• Teamwork
• Fundraising
• Marketing Strategy
• Social Networking
• Customer Service
• Strategic Planning
• Entrepreneurship
• Social Media
• Public Relations
• Photoshop
• Management
• Strategy
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Outlook
• Microsoft Office
• Sales
• Leadership
• Training
• Proficient in Microsoft Office (Powerpoint, Publisher, Excel, Outlook, Word)
• Event Planning
• Advertising
• Event Management
• Digital Strategy
• Account Management
• Higher Education
• Multicultural Marketing
• Market Research
• Marketing Communications
• Spanish
• Public Speaking
• Microsoft Word
• Blogging
• Research