Robin Vanbrocklen

Creative, open minded & highly skilled in observation abilities which leads teams to better decisions. Relatable individual with coaching and mentoring skills, inspiring improved leadership.

Role
Service Coordinator - Seasonal at The New York Racing Association
Location
Albany, NY, US
LinkedIn followers
500 followers

About Robin Vanbrocklen

Begin with the end in mind. Partnering and collaborating with multiple departments…

Experience

  1. Service Coordinator - Seasonal

    The New York Racing Association

    Aug 2025 — Present · Saratoga Springs, NY, US

    Coordinator of services- Front-end tours- Golf cart tours- Paddock tours- Trifecta tours- Superfecta toursProvide direction and assistance to customersDe-escalate upset customersPromote various activities in the park

Education

  • American Hospital Association (AHA)

    Certificate in

    2021

  • Seton Hall University

    Certificate

  • Union College

    As an employee I had the opportunity to take a few courses, which I aced

    2016 — 2017

  • State University of New York College of Agriculture and Technology at Morrisville

    AAS

    1994 — 1996

Skills

  • Cold Calling
  • Salesforce.com
  • Sales Process
  • Training
  • Leadership
  • Sales Operations
  • Employee Benefits
  • Account Management
  • Sales
  • Sales Presentations
  • Direct Sales
  • Customer Retention
  • Sales Management
  • Bpo
  • Lead Generation
  • Recruiting
  • Human Resources
  • New Business Development
  • Solution Selling
  • Customer Service
  • Team Building
  • Payroll
  • Management
  • Talent Management
  • Saas
  • Licensed Public Adjuster in the State of New Jersey
  • Microsoft Excel
  • Microsoft Word
  • Sharepoint 2013
  • Workers' Compensation Claims
  • Risk Management
  • Claims Handling
  • Public Adjuster
  • Ad Hoc Reporting
  • Microsoft Powerpoint
  • Sales Forecasting

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Robin Vanbrocklen — Service Coordinator - Seasonal at The New York Racing Association in Albany, NY, US | Unifers