Robin Weiss
Knowledge Manager @Connatix
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WORK HISTORY
Knowledge Manager @Connatix
Strategize and implement documentation processes and standards- Collaborate with cross-functional teams to ensure accuracy and timely review of product documentation- Establish a library of instructional videos- Manage technical writers- Establish and maintain a self-service customer portal- Establish and maintain internal onboarding and knowledge hub- Implement KCS - Write and edit technical documentation
EDUCATION
Stony Brook University
BA, Linguistics
ABOUT ROBIN WEISS
Accomplished Manager and Strategic Planner | Mentor | Content Strategy | Community Help | Self-Service Portals | KCS | Documentation Management | Knowledge Management | Technical Writing | Internal and External Communications | Customer Success | Onboarding | Training
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