Robin M.

About Robin M.

Forward-thinking Information Systems Manager with expertise in Access, Security, Identity…

Experience

1. Information System Manager

   TEKsystems

   Apr 2023 — Present · Catonsville, MD, US

   TEKsystem Global Services an Allegis group Company, is one of the world\'s largest staffing and recruitment firms. The company operates through more than 300 offices worldwide with more than internal employees and contract employees working with customers worldwide.Lead a team of engineers and administrators supporting enterprise-wide Identity, Access, and Messaging platforms.Manage Microsoft 365 tenant security including Entra ID (Azure AD), Conditional Access, Dynamic Groups, MFA policies, and Privileged Identity Management (PIM).Oversee Enterprise Messaging infrastructure (Exchange Online, Hybrid configurations, Microsoft Teams, Outlook integration).Oversee U.S. Government AD/AAD infrastructure (Azure AD GCC High & FedRAMP-compliant systems) enabling TEKsystems employees to collaborate on federal government projects.Drive initiatives to enhance external collaboration security for contractors, vendors, and third-party applications.Partner with cross-functional teams to implement Single Sign-On (SSO) and federated identity solutions to improve user experience and reduce helpdesk load.Conduct regular access reviews, license management, and policy audits to ensure compliance with internal standards and industry regulations.Develop roadmaps for security improvements, cloud migrations, and tenant consolidations while balancing operational stability and innovation.Mentor team members, set performance goals, and create structured processes for onboarding new technologies.

Skills

• Business Requirements
• Sharepoint
• Scrum
• Requirements Gathering
• Software Project Management
• Strategy
• Test Planning
• Requirements Analysis
• Business Process Improvement
• Testing
• Project Implementation
• Business Process
• Agile Project Management
• Customer Relationship Management (Crm)
• Project Management Office (Pmo)
• Management
• Team Management
• Software Development
• Vendor Management
• Quality Assurance
• User Acceptance Testing
• Salesforce.com
• Information Technology
• Project Management
• Consulting
• Strategic Planning
• Sdlc
• Agile Methodologies
• Data Analysis
• Systems Analysis
• Program Management
• Visio
• Test Cases
• Integration
• Software Development Life Cycle (Sdlc)
• Business Analysis