Robin Hession

Experienced L&D Implementation Strategist | Expert in Driving Learning Solutions & Enhancing Organizational Performance

Role
Client Success Manager - Major Accounts at FranklinCovey
Location
Akron, OH, US
LinkedIn followers
500 followers

About Robin Hession

As a Client Success Manager at FranklinCovey, I partner with organizations to translate their strategic goals into measurable results through the successful implementation of learning and development solutions. My role centers on building strong relationships, understanding unique business challenges, and ensuring clients maximize the impact of our offerings.With a foundation in learning strategy and a deep commitment to client outcomes, I bring a consultative approach to success planning, engagement, and retention. I work collaboratively across teams to deliver customized experiences that not only support professional growth but also drive organizational transformation.Passionate about enabling others to thrive, I’m driven by the belief that when people are empowered with the right tools and support, they can achieve extraordinary results—both personally and professionally.

Experience

  1. Client Success Manager - Major Accounts

    FranklinCovey

    Dec 2024 — Present

    Trusted partner guiding Major Clients through the full learning lifecycle, from aligning strategic priorities to designing scalable learning solutions. I leverage insight-driven discovery and a consultative approach to connect learning programs to business outcomes, helping clients realize the full value of their investment and sustain long-term success through thoughtful discovery, I uncover the “why” behind their goals and tailor learning strategies that scale, stick, and support measurable business outcomes.

Education

  • Grand Canyon University

    Bachelor’s of Applied Management, Business Administration and Management, General

    2018 — 2020

  • Arizona State University

    Master of Arts - MA, Social Justice and Human Rights

    2020 — 2022

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Robin Hession — Client Success Manager - Major Accounts at FranklinCovey in Akron, OH, US | Unifers