Robin Zentmeyer
Senior Director, Client Success Management & Survey Operations
- Role
- Senior Director, Client Success Management & Survey Operations at Concentrix
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Robin Zentmeyer
Lead a large team of Client Success Managers, optimizing adoption and value of Customer…
Experience
Senior Director, Client Success Management & Survey Operations
Oct 2018 — Present · Cincinnati, OH, US
Education
Northern Kentucky University
B.S.
Skills
- Data Analysis
- Segmentation
- Call Center
- Crm
- Bpo
- Customer Insight
- Vendor Management
- Cross-Functional Team Leadership
- Competitive Intelligence
- Business Process Outsourcing (Bpo)
- Marketing Strategy
- Leadership
- Customer Satisfaction
- Strategy
- Market Research
- Business Process Improvement
- Operations Management
- Team Management
- Project Management
- Quantitative Research
- Marketing Research
- Marketing
- P&L Management
- Customer Relationship Management (Crm)
- Strategic Planning
- Management
- Team Building
- Outsourcing
- Customer Service
- Competitive Analysis
- Customer Experience
- Team Leadership
- Analytics
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