Robin Williams
Motivated human first leader with a passion for Customer Success
- Role
- Account Executive at NFP, an Aon company
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Robin Williams
Welcome to my LinkedIn profile!Motivated human first leader with a passion for Customer Success in early or growth stage organizations. NOTABLE ACCOMPLISHMENT• Grew department revenue by 167% and over achieved KPI’S for 4 years (Ease)• Maintained 96% logo retention rate and delivered 80% ARR expansion growth (Marsh and Mc Lennan Agency) KEY SKILLS & COMPETENCIESRevenue Stream Development | Customer Relationship Management | Critical Thinking and Analysis |Operational Improvement | Escalations Management | Recruitment & Onboarding | CustomerSegmentation | Cross-functional Collaboration | Project Management CREDENTIALSBachelor of Science in Political ScienceAssociates Degree in Behavioral and Social ScienceCertified Employee Benefit Specialist (CEBS)Insurance Agent, Accident, Health, LifeCertified Customer Success Manager - GainsightCertified Advanced & Leadership Customer SuccessI am passionate about driving customer success, exceeding objectives, and making a significant impact in high-growth organizations and start-up businesses. Let\'s connect and explore how we can collaborate to achieve remarkable results together!
Experience
Account Executive
Jan 2025 — Present · Boston, MA, US
Education
San Diego State University
Bachelor's degree, Political Science and Government
2013 — 2015
Grossmont College
Associate's degree, Behavioral Sciences
2011 — 2013
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