Robin Smith
Manager, Consultancy and Advisory Services @Colt Technology Services
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WORK HISTORY
Manager, Consultancy and Advisory Services @Colt Technology Services
EDUCATION
Farnborough College of Technology
HNC, Software Engineering
SKILLS
ABOUT ROBIN SMITH
A dedicated, confident,professional manager of technical teams. Experienced incident/crisis manager. Focused on personal and staff development. Able to understand complex technical issues and concepts. Creative in producing workaround solutions and thinking outside the box.I have worked with a wide variety of technologies in large complex environments:• National high speed broadband network• In excess of servers globally, for customers• Real time decision making and messaging system controlling the luggage system for LHRI am looking to continue building on experience already gained and work to ensure I compliment my operational management skills with all aspects management responsibilities. I have successfully qualified for a level 5 CMI certificate in management and leadership.For all my current focus on my management career I am still able to contribute at a technical hands on level during major/complex incidents.Specialties: • Team leadership• Performance management & Objective setting• Recruitment• Service improvement• ITIL v3 • Incident management• Change management • Problem management • Global working• Situational leadership.Technologies:• Linux• Solaris• Windows 2003 – 2012 • Vmware / ESX• Cisco – Routers/switches/Loadbalancers• Oracle 9 – 11G • MySQL • Weblogic• RMAN• Netbackup• DNS (BIND) • Apache • Tomcat• Remedy • NetcoolSecurity ClearedFirst aid certified
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