Robin Singh

Teamlead Customer Success @FTAPI

Munich, DE
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jul 2025 — Present

Teamlead Customer Success @FTAPI

View department →

Munich, DE

About FTAPI:FTAPI is a leading provider for secure data workflows and automation solutions that enable organizations to transfer, store, and manage sensitive information in a fully compliant and user-friendly way. With powerful encryption, workflow automation, and adaptable platform modules, FTAPI helps companies streamline processes, reduce manual effort, and protect what matters.My responsibilities- Developing, growing, and mentoring a team of Customer Success Managers who look after the DACH region across the customer life cycle- Defining regional customer success strategies, targets and objectives- Work closely with Product, Marketing, Helpdesk and Sales to champion clients’ feedback to enhance the customer experience at each stage of their life cycle

EDUCATION

N/A

Hochschule München University of Applied Sciences

Bachelor of Arts (B.A.), Betriebswirtschaft

SKILLS

E-CommerceDeliverabilityUser Generated ContentSmsMobile MarketingData QualityMobile DevicesSocial CommerceLong-Term Customer RelationshipsConsultingCustomer InsightCross Channel MarketingKey Account ManagementEmail MarketingProject Management

ABOUT ROBIN SINGH

Passionate about Customer Success, SaaS and innovation. In my leading role as Teamlead Customer Success at FTAPI I work with customers of all industries to drive change and support them in achieving maximum value from their investments. I am pleased to work with a team of highly talented Customer Success Managers and guide them through my experience and expertise to help them succeed in their development.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Robin Singh — Teamlead Customer Success at FTAPI in Munich, DE | Unifers