Robin Postance
Product Manager @Civica
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WORK HISTORY
Product Manager @Civica
London, GB
Product Manager, NHS Recruitment Systems (e.g, Trac, ESR integration)Product Vision & Strategy: Own the end-to-end product lifecycle for the Trust\'s recruitment system, defining the product vision, strategy, and roadmap to meet operational needs and align with NHS priorities.User-Centred Design & Agile Delivery: Lead cross-functional agile teams (Scrum/Kanban) to discover, design, and deliver user-centric functionality, ensuring services are high-quality, easy to use, and continuously improving.Stakeholder Management: Build strong, collaborative relationships with a wide range of stakeholders, including HR teams, clinical leads, IT staff, and external vendors (e.g, Trac Systems representatives), effectively managing expectations and ensuring buy-in for product development decisions.Data-Driven Prioritisation: Utilise user research, data analysis, and performance metrics to manage and prioritise the product backlog, focusing effort on initiatives that deliver maximum value and improve recruitment efficiency (e.g, reducing time-to-hire, boosting user satisfaction).Compliance & Integration: Ensure product development adheres to critical NHS compliance frameworks, such as Information Governance (IG), GDPR, and relevant Digital Service Standards (GDS).Problem Solving & Innovation: Identify and resolve obstacles, challenge existing practices where necessary, and proactively introduce new processes or tools to support optimal system usage and drive digital transformation within the workforce management sphere
EDUCATION
University of Hertfordshire
Geography BSc, Geography, Environmental, Sociology, History, Politics
Royal College of Music
Cello
Sheffield Hallam University
MSc Human Resources Management, Human Resources Management/Personnel Administration, General
Curtin University
Australia Exchange Programme, Resource Development, Geostrategy, History, Politics, Geography
Lady Manners Sixth Form
A-Levels, Geography, English Language, Psychology, Media Studies, General Studies
SKILLS
ABOUT ROBIN POSTANCE
Strategic and results-driven Product Manager with proven experience in delivering high-impact digital solutions within the public sector, specifically focusing on NHS workforce systems. Passionate about using user-centred design and agile methodologies to build the right products that meet critical user and business needs.My work centers on optimising recruitment processes, enhancing user experience for candidates and hiring managers, and ensuring systems align with national NHS standards and priorities. I excel at translating complex requirements into a clear product vision and roadmap, fostering collaboration across multi-disciplinary teams (engineering, design, clinical experts, HR) and managing senior stakeholder expectations to drive continuous improvement and deliver measurable value.Open to connecting with fellow digital health professionals, innovators, and leaders in the NHS and public sector committed to transforming healthcare through technology
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