Robin Pious

About Robin Pious

Robin Pious\'s success is built upon a passionate commitment to cultivating and upholding trusting relationships with some of the world\'s most prominent apparel manufacturers. This commitment is reflected in his ability to facilitate a seamless journey from initial application development to on-time delivery with quality, meeting, and exceeding client requirements.Commencing his career as a software developer and progressing to roles such as Business Analyst, and ERP consultant, Robin\'s experience in designing and implementing applications across diverse domains, including weaving and fashion, has granted him an extensive and nuanced understanding of the entire garment design and production process. Within the dynamic landscape of digitalized apparel, his dedication and keen insights have positioned him as an esteemed and dedicated leader.As a valued member of the leadership team that propelled Classic Technologies to new heights, Robin played a crucial part in the execution of a strategy aimed at establishing the company as a pivotal solution provider within the apparel industry. This accomplishment was achieved through a deep understanding of industry trends, the integration of cutting-edge technologies, and the delivery of tailored software solutions to clients, enabling them to achieve their goals.One of Robin\'s standout strengths lies in his adept utilization of his comprehensive hands-on industry experience and technical expertise. He excels in bridging the gap between customer needs and the capabilities of the technical team, ensuring effective communication and alignment.Presently, Robin serves as the Customer Success Manager at Classic Technologies Pvt. Ltd, the sister company of Classic Fashions, Jordan. In this role, he oversees functional operations and customer relationships, underscoring the pivotal role he plays in driving success for both the company and its valued clients.

Experience

1. Customer Success Manager

   CTeBS

   Jan 2019 — Present · Kochi, IN

   In my role as a Customer Success Manager at CTeBS, I developed strategies to ensure client satisfaction and smooth product adoption. Leading sales efforts and overseeing implementations, I successfully rolled out products across client locations. Collaborating with product teams, I provided valuable client feedback for product enhancements and new feature development.

Education

• Cochin University of Science and Technology

  Bachelor of Technology (B.Tech.)

  2006 — 2010

Skills

• Agile Methodologies
• Html
• Toad
• Sql
• Software Solution Architecture
• .net
• Microsoft Sql Server
• Java
• Software Development
• Programming
• Business Analysis
• Erp
• Jira
• Agile Project Management
• Javascript
• Confluence