Robin Norton

About Robin Norton

Mission-centric Director focused on Relationship with internal and external stakeholders and Operational Achievement. Demonstrated history of working in the education industry. Strong leader and operations professional. As a leader, I focus on building and supporting my team to provide service that is aligned with our organizational mission. At Thomas More University, this is about is about using our collective strengths of relationship management, strategy, emotional intelligence, and achievement to connect with students and alumni to help them prepare for their next steps after graduation or later in their career. I use my particular strengths of relationship management, emotional intelligence, and execution to build relationships and partnerships with employers and other community partners toward the achievement of common goals. This a part of my job that I thoroughly enjoy. Where I am strong, I share my expertise. Where I am weak, I hire team members that are strong. Instead of annual evaluations, we regularly talk about their roles, growth goals, happiness, and reasons that would encourage them to stay and reach those goals at Thomas More University. This engagement allows us to plan and execute projects, pivoting quickly where needed. We support each other through difficulties and celebrate our wins. During my time at Thomas More, we have actively marketed our career services to students, staff, and faculty, increasing the visibility of our office resulting in a 40+% increase in student engagement. This was the result of building relationships with faculty, coaches, and other campus leaders, collaborating with other university offices, and using print and social media with great effectiveness. It was also the result of hiring good people and getting out of their way so they can do their jobs. I manage an operation unit by building and growing effective relationships with a team. Content can be learned. Clifton Strengths: Relator, Empathy, Achiver, Responsibilty, Harmony VIA Character Strengths: Excellence, Perspective, Social Intelligence, Kindness, Humilty, Teamwork

Experience

1. Director, Institute for Career Development and Graduate School

   Thomas More University

   Jan 2023 — Present · Crestview Hills, KY, US

   Responsible for institute leadership and building relationships with employers, graduate schools, faculty, staff and students to support the ICG mission. The ICG is dedicated to providing services that guide and teach students the process of career development and graduate and professional school planning, enabling effective career decision-making and work-force readiness.

Education

• University of Michigan

  Master of Public Health (MPH), Public Health Policy and Administration

  1987 — 1989

• University of Illinois at Urbana-Champaign

  Bachelor's degree, Health/Health Care Administration/Management

  1982 — 1987