Robin Mixon
Seeking new and exciting opportunities!
- Role
- Patient Account Representative at BCA Financial Services, Inc.
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Robin Mixon
A seasoned Contact Center professional with 25 years of successful experience.Successful in Inbound/Outbound Contact Center Program Management and Project Management in the Insurance and Financial Services industries.
Experience
Patient Account Representative
Jan 2018 — Present · Miami, TX, US
Education
McHenry County College
Business
1986 — 1989
Skills
- Telecommunications
- Leadership
- Inbound Marketing
- Sales Operations
- Customer Retention
- Relationship Management
- Telemarketing
- Outsourcing
- Customer Relationship Management (Crm)
- Call Centers
- Business Development
- Customer Experience
- Cross-Functional Team Leadership
- Strategy
- Sales Management
- Customer Satisfaction
- Training
- Call Center Development
- New Business Development
- Account Management
- Performance Management
- Financial Services
- Crm
- Management
- Business Analysis
- Project Management
- Executive Management
- Lead Generation
- Vendor Management
- Operations Management
- Workforce Management
- Process Improvement
- Team Management
- Contact Centers
- Analytics
- Bpo
- Call Center
- Insurance
- Salesforce.com
- Business Process Improvement
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