Robin Iselin

About Robin Iselin

15+ years of real estate experience, ranging from on-site leasing of luxury apartments…

Experience

1. Assistant Property Manager

   Rose Associates

   Aug 2022 — Present

   Management of three luxury residential rental buildings.• Manage building and leasing staff.• Account reconciliation.• Prepare and send out lease renewals via on-site monthly.• Follow up on all renewals to ensure timely responses and completion.• Update renewal reports• Sublet process from start to finish.• Responsible for roommate and leaseholder changes• Monitor AirBnB rentals to ensure no illegal AirBnB rentals in buildings.• Assist in arrears collections and prepare arrears letters.• Responsible for adding charges or credits to tenant accounts.• Maintain BuildingLink to ensure tenants’ information is updated correctly.• Draft and distribute memos and notices to tenants via BuildingLink.• Prepare lease surrender, parking, bike, storage and lounge rental agreements.• Process security deposits monthly.• Ensure timely response of security deposits.• Respond to all communications within a 24-hour time period.• Assist tenants, leveraging effective communication to provide timely, courteous, and effective support via phone, email, and direct contact.• Plan building events for the tenants.• Assist tenants with the move out and move in process.

Education

• Loyola University New Orleans

  Bachelor of Arts Degree, Communications

  1992 — 1998

Skills

• Real Estate Transactions
• Real Estate Development
• Landlords
• Investors
• Selling
• Property Management
• Property
• Rentals
• Relocation
• Sellers
• Real Estate
• Management
• Apartments
• Condos
• Luxury
• Negotiation
• Microsoft Office
• Sales
• Tenant