Robin Harman

Operations Manager @Hagerty

Milton Keynes, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2007 — Present

Operations Manager @Hagerty

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Northampton, GB

Ensuring that the C S A Team exceeds expectation in the following areas: New Business. Retention. Customer Service.Ensure C S A Job satisfaction - Identify any issues in a timely fashion.Network, build relationships and promote Hagerty at events and when visiting clients.Achieve high net worth client sales and retention targets.Develop our bespoke version of Transactor. Document design, question sets and scheme.Provide insight into current and future trends.

EDUCATION

1990 — 1998

Magdalen

Business Studies

SKILLS

Sales ManagementComptCustomer Relationship Management (Crm)UnderwritingBrokersNegotiationVehiclesSalesInsuranceHuman ResourcesCustomer RetentionCustomer ServiceManagementTeam BuildingCrmLeadershipAutomotiveAccount ManagementChange ManagementCustomer SatisfactionGeneral InsuranceNew Business DevelopmentBusiness Development

ABOUT ROBIN HARMAN

I am a forward thinking, client focused Operations Director with 17 years experience of working within the Specialist Motor Sector.Specialties: Classic Vehicle Insurance - Motorsport Networks - High Net Worth Clients - Transactor Global Solutions - System Development and Integration - Niche motor risks - Human Resources - Document Design - Classic Motorbike / Classic Car Insurance and Recruitment.

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Robin Harman — Operations Manager at Hagerty in Milton Keynes, GB | Unifers