Robin Gareiss

CEO & Research Analyst, Metrigy | Speaker | CX Transformation | AI | Contact Center

Role: CEO & Principal Analyst at Metrigy
Location: Tampa, FL, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Robin Gareiss

Business executive who leads research product development, oversees client services, and heads marketing strategy. Primary areas of expertise: Customer experience, digital transformation, collaboration. Speaker at numerous conferences, trade shows, and enterprise events on emerging technology trends and issues.Research analyst and thought leader who develops research methodologies and conducts compelling research projects. Advises Fortune companies on IT strategies, and the world\'s largest technology providers on their product/service roadmaps and messaging. Focus areas include-Customer experience-Digital transformation -Customer engagement and contact center-IT service marketing for enterprise organizations-Cost-model development and ROI analysis-Collaboration and communications technologies Full bio

Experience

CEO & Principal Analyst
Metrigy
Dec 2020 — Present · Tampa, FL, US
I lead an incredible and growing team at Metrigy, an innovative research and strategic advisory firm that analyzes enterprise success metrics to advise companies on their technology transformation strategies.Our team of analysts conducts research, produces content, and advises companies on the following areas:*Digital transformation and digital workplace*Unified Communications & Collaboration (UCC)*Customer Experience (CX) and contact center*Artificial intelligence and analytics

Education

University of Illinois Urbana-Champaign
BS

Skills

Networking
Direct Sales
Mobile Computing
Unified Communications
Saas
Mobile Devices
Product Marketing
Strategy
Go-to-Market Strategy
IT Transformation
Analyst Relations
Cloud Computing
Telecommunications
Account Management
Wireless
Trade Shows
New Business Development
IT Strategy
Program Management
Enterprise Software
Sales Management
Voip
Editorial
Business Development
Marketing Strategy
Strategic Partnerships

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@metrigy.com
Personal email
•••••@•••••.com
Direct dial
+17•••••••74

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Current company

Metrigy

IT Services and IT Consulting · 12 employees · Founded 2020 · Land O Lakes, Florida, United States

Metrigy is an innovative research and strategic advisory firm that analyzes enterprise success metrics to advise companies on their technology transformation strategies. Check out our Newsletter: https://metrigy.com/newsletters/ Founded by Robin Gareiss and Irwin Lazar, both renowned technology analysts and content developers, Metrigy focuses on some of the coolest and most interesting technologies:*Digital transformation and digital workplace *Unified Communications & Collaboration (UCC)*Customer Experience (CX) and contact center *Artificial intelligence and analytics There is no such thing as an “average day” here, and that’s what makes Metrigy so fun and enlightening (no burn out for us!) Analysts spend time conducting primary research with IT, customer experience (CX), and business leaders. Then, we get to watch the magic unfold by analyzing the data and learning what companies are doing, spending, using, and planning. Most importantly, we identify companies with measurable business success and evaluate what they’re doing that is different from those without the same level of business success. We use the ensuing metrics and analysis in many ways. We advise enterprise IT and CX leaders on their technology strategies, technology decisions, and vendor selection. We also advise technology providers on their product strategies and marketing initiatives, and we produce research-based content. In fact, we share the knowledge by creating lots of content overall, on our Web site, with media partners, and through our BrightTalk channel. And if our research isn’t exactly what you need, we conduct plenty of custom research to get you just the answers you need.

metrigy.com

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About Robin Gareiss

Experience

CEO & Principal Analyst

Education

University of Illinois Urbana-Champaign

Skills

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