Robin Danks
Operations Manager @Sainsbury's
Dunoon, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2018 — Present
Operations Manager @Sainsbury's
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SKILLS
Resource ManagementPerformance ImprovementTelecommunicationsCustomer InsightManagementContact Center ManagementStakeholder ManagementTeam LeadershipService DeliveryProject DeliveryLeadershipTransition ManagementProject PlanningBusiness TransformationOutsourcingOperations ManagementEmployee EngagementCustomer RetentionIvrTeam ManagementCall CentersProcess ImprovementCustomer ServiceKey Performance IndicatorsCustomer SatisfactionWorkforce ManagementCustomer ExperienceContact CentersCoachingProject ManagementAccount ManagementVendor ManagementChange ManagementPerformance ManagementBpoSiebel 7.xAvayaSlaCrmBusiness Process Improvement
ABOUT ROBIN DANKS
Experienced Operations Manager with a demonstrated history of working in the…
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