Robin Cappello

About Robin Cappello

Senior leader with 21 years of leadership experience across major public-sector organizations, including Austin Energy, the Texas Department of Transportation, the Texas Department of Public Safety, and the State of Oregon. I specialize in enterprise operations, capital programs, administrative services, and organizational transformation for complex governmental and utility environments.I have directed portfolios exceeding $500M, led 300 staff, executed multi-year capital initiatives, and guided statewide operational strategies that improve service delivery, fiscal accountability, and infrastructure resilience. My background blends high-level executive advisory work, operational oversight, and policy alignment, positioning me uniquely for roles that require both strategic vision and hands-on leadership.Key areas of expertise include:• Capital planning & infrastructure strategy• Facilities, fleet & enterprise support services• Government operations & administrative services• Multi-campus consolidations & long-term asset planning• Change management & workforce transformation• Budget governance & financial stewardship• Intergovernmental relations & legislative coordination• Customer service excellence & organizational performanceRecognized for building strong cross-functional relationships and leading organizations through transformational change, I bring a proactive, collaborative, and transparent leadership approach. I am committed to public service excellence and to advancing mission-critical operations for agencies, utilities, and organizations that serve communities at scale.

Experience

1. Corporate Support Services Director

   Austin Energy

   Jan 2021 — Present · Austin, TX, US

   Senior leadership for one of the nation’s largest community-owned utilities. Oversee five senior managers and 100+ employees across facilities, fleet, physical security, supply chain, and administrative operations. Lead enterprise strategic planning, capital investment, operational risk, and organizational alignment for a multi-million-dollar support infrastructure.Key Achievements:*Strengthened Austin Energy’s supply chain resilience through global sourcing, vendor performance management, and advanced forecasting—improving post-pandemic inventory reliability.*Executive sponsor for Austin Energy’s new headquarters, consolidating three campuses and supporting 1,200 employees.*Implemented enterprise-wide space optimization, maximizing real estate value and utilization.*Directed long-range strategic planning for future generation resource facilities, operational infrastructure, and capital needs.

Education

• City University of Seattle

  MPA, Public Administation

  2000 — 2003

• UNLV Lee Business School

  BA, Communications

  1993 — 1997