Robin Brooks
Director of Client Services Conceirge Solutions @Manheim by Cox Automotive
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WORK HISTORY
Director of Client Services Conceirge Solutions @Manheim by Cox Automotive
VA, US
Lead a specialized hub of arbitrators and title specialists delivering white-glove service to Manheim’s highest-volume clients (CarMax, DriveTime, Carvana).• Integrated five major clients (TriColor, Penske’s CarShop, EchoPark, Sonic, TriColor), increasing Hub transaction share to 30% of Manheim’s total volume.• Developed long-term strategy for the Hub aligned with enterprise goals along with SOP for onboarding future clients.• Fostered strong internal and external client relationships.• Developed Vault Utilization for title team allowing for visibility into production.• Excellence Award – Hero Recipient 2025• Enterprise Mentor (2023–2024)• Circle Leader & Member, Empow(HER) ERG
EDUCATION
Liberty University
MBA
Brunswick High School
Diploma
Bridgewater College
Bachelor of Science, Biology
Completed school
Bachelor of Science (B.S.), Biology, General
ABOUT ROBIN BROOKS
Dynamic client services and sales leader with 20+ years of experience in automotive…
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