Rob Glauz

Customer Success Leader | Business Strategy | Implementation, Onboarding & Customer Journey Design | B2B SaaS / AI

Role
Head of Customer Success at Canals
Location
New York, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rob Glauz

CS, Implementation, and Digital Experience leader with 10+ years building and scaling…

Experience

  1. Head of Customer Success

    Canals

    Apr 2025 — Present

    Building the post-sale experience - onboarding, customer success, and technical support functions - from the ground up. Canals is reimagining sales order entry and AP automation with cutting-edge AI for warehouse distributors.

Education

  • University of Missouri-Columbia

    Bachelor of Arts - BA

  • Florida State University

    Master of Fine Arts - MFA

  • Florida State University London Study Centre

    Study Abroad

  • Missouri School of Journalism

    Bachelor of Journalism

Skills

  • Musical Theatre
  • Acting
  • Social Networking
  • Singing
  • Public Speaking
  • Event Planning
  • Editing
  • Drama
  • Social Media
  • Dance
  • Theatre
  • Stage
  • Performing Arts
  • Shakespeare

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Rob Glauz — Head of Customer Success at Canals in New York, NY, US | Unifers