Robert Zahn
Chief Information Officer (July 2011-present) Interim CIO (May 2011-july 2011) @Aaa Ohio Automobile Club
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WORK HISTORY
Chief Information Officer (July 2011-present) Interim CIO (May 2011-july 2011) @Aaa Ohio Automobile Club
Lead and develop information technology blueprint for IT Operations Department, Business Intelligence Department, Database Department, Technology Solutions Center, Application Services Department, and Security, with combined operating and capital budget of $8.3 million. Support business lines that include Insurance, Membership, Travel, Retail, Automotive, Car Care Centers (Garages), Discounts & Rewards, Financial Services, and Driving School, as well as departments of HR, Accounting, Emergency Road Service, Marketing, Training, and Public Affairs. Set strategy for all IT services (project management, CISCO call center systems, telecommunications, 45 location networks, 750 PCs and 250+ servers in virtualized infrastructure, service desk, and business intelligence) for organization. Lead, manage and mentor 26 technical professionals, including director of IT services, manager of application services, and manager of information technology operations. Direct vision, planning and governance, while ensuring integrity of data, proprietary information, and related intellectual property through information security and access management. Negotiate multi-year deals valued at up to $30 million. Provide full spectrum of technology functions across applications, infrastructure, and cybersecurity. Develop and execute technology roadmaps and strategies designed to optimize organizational performance. Oversee budgeting, design, implementation, and operation of central information systems and services. Implement strategic and tactical plans designed to improve ability to measure key business metrics. Ensure IT data security, risk management, disaster recovery, and business continuity planning processes receive regular review for currency and adequacy. Review non-technology contracts and recommend language edits.
EDUCATION
The Ohio State University Fisher College of Business
MBA, Strategy & Marketing
The Ohio State University
BSISE, Industrial Systems Engineering
ABOUT ROBERT ZAHN
Lead-from-the-front technology executive with valuable experience developing and…
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