Robert Thompson
Business Support Analyst @Falvey Insurance Group
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WORK HISTORY
Business Support Analyst @Falvey Insurance Group
North Kingstown, RI, US
EDUCATION
The University of Texas at Arlington
BA
University of Oklahoma
Undergraduate Studies
ABOUT ROBERT THOMPSON
An accomplished business manager and operations leader who offers a track record of accomplishment in leading a wide-range of companies, ranging from startups to multinational corporations. Astutely advises senior decision makers into overcoming client challenges and adopting new pricing methods that improve top- and bottom-lines. Excels in planning, implementing, and managing extensive supply chains and distribution operations (along with associates teams) during periods of large-scale growth. Hires, builds, develops, and mentors teams to achieve award-winning results while overseeing business development, logistics, safety, quality, and training efforts. Select Career Highlights • Completed Six Sigma Black Belt certification while working on a project for American Honda and passed the state board for Directors Level Safety Management in 2012. • Earned quality awards from carriers such as Toyota, Honda, Mercedes, KIA, and GM; continuously achieved 70%+ greater load factor and met/exceeded customer requirements for transit standards. • Visited 158 Gulf State Toyota dealerships over a two-year period to strengthen relationships with personnel and open a line of communications to quickly address and resolve client issues. • Authored the first delivery guidelines (still in use today) for the GST dealers, group covering all Toyota dealers in a five-state region; achieved compliance to AIAG guidelines for vehicle delivery.
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