Robert Marsh
Shared Services Leadership | Change Management | Continuous Improvement | People Development
- Role
- Manager of Product & Operational Excellence at Highmark Health
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Robert Marsh
Versatile healthcare and people leader experienced in standing up, managing, and maturing value driven strategy enablement capabilities. Multi-credentialed expert generalist applying science from multiple disciplines such as change management, improvement science, human capital development, and shared services. Emotionally intelligent with significant experience navigating perpetual organizational and people transformation. Intellectually curious with a growth mindset evidenced by obtaining skillsets and credentials such as:* ASQ Certified Lean Six Sigma Black Belt * Prosci Certified Change Management Practitioner * PMI Project Management Office Certified Professional (PMI-PMOCP)* Improvement Science in Healthcare Certification (Harvard University)* Project Management Professional (PMP) Trained (PMI)* Certified Human Centered Design Practitioner (LUMA Institute)* Product Management Accelerator Certification (Highmark Health)* Certified Associate in Project Management (PMI)
Experience
Manager of Product & Operational Excellence
Jun 2025 — Present · Pittsburgh, PA, US
As part of the new Product Management & Experience Enablement team, leads a team of Business Process Engineers, Change Management Consultants, Agile Coaches, Scrum Masters, and Human-Centered Design Facilitators. Provides support to the health insurance and population & curated health product organizations in the pursuit of change adoption, process excellence, and value realization.
Education
Community College of Allegheny County
Registered Nursing Studies
Duquesne University
Bachelor of Science
The George Washington University School of Medicine and Health Sciences
Masters of Science in Health Sciences
Community College of Allegheny County
Associate of Science
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