Robert Anderson
Implementation Specialist | Claims Management | Case Management | Healthcare | Dual Certification Google IT Support/CompTIA A+ | Dual Certification Google Cybersecurity/CompTIA Security+ | Secret Clearance | Veteran
- Role
- Eligibility Specialist at North Highland
- Location
- Greenville, SC, US
- LinkedIn followers
- 500 followers
About Robert Anderson
I\'m Robert Anderson, a seasoned professional with over 10 years of experience in allied health, customer service, and IT support. My journey has been driven by a passion for serving others, leading with innovative ideas, and promoting education. I thrive in dynamic and collaborative environments where my problem-solving, mediation, and task-analysis skills can be put to good use.In my previous role as a Credit Support Representative II at Ingram Micro, I built strong relationships with business development, sales, and account onboarding teams. I adhered to Service Level Agreement standards while providing top-notch customer service experiences. My disciplined research approach helped prevent fraudulent business account creation and loss of company products.As an Implementation Specialist, my expertise lies in claims management and customer success. My dual certification in Google IT Support/CompTIA A+ and CompTIA Security + certification equips me with the technical knowledge required for this role. Additionally, my secret clearance status is a testament to my reliability and trustworthiness.I am eager to apply my expertise and proficiency to advance my career as an Implementation Specialist. If you\'re looking for someone who can deliver positive outcomes for clients, stakeholders, and colleagues alike - let\'s connect!
Experience
Eligibility Specialist
Aug 2023 — Present · US
Verified and processed up to 22 weekly Medicaid membership eligibility annual renewal forms, ensuring compliance with state policies. • I worked cross-functionally with the quality, training, and management teams to achieve metrics. • Navigated multiple systems such as OnBase and Curam to update member demographics and reconcile membership changes, ensuring compliance with SC Medicaid regulatory guidance.
Education
Ivy Tech Community College
Network and System Administration/Administrator Cyber Security
Greenville Technical College
Associate's degree, Occupational Therapy Assistant
Medical University of South Carolina
Bachelor's degree, Health Services/Allied Health/Health Sciences, General
Greenville Technical College
Associate's degree, Computer/Information Technology Administration and Management
Florence-Darlington Technical College
Legal Assistant/Paralegal
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