Robert Ulene

About Robert Ulene

I am an IT Professional with over forty years of experience in planning, design, and implementation of network technologies. My background includes hands-on experience with multi-platform, LAN/WAN environments. I have a demonstrated record of success in troubleshooting networks, computers, increasing efficiency, and optimizing the access and utilization of shared information. I am professionally certified by CompTIA and Microsoft.Specialties: Planning, Design, Implementation, Support Configuration Management, Wide Area and Local Area Networks, Domain Administration, Network Security, Installing and Upgrading Servers, System Disaster Recovery, Client-Server Technology, Network Firewalls, Router Configuration, Software Installation and Configuration, Client Technical Support & Training, Phone Systems, Troubleshooting/Problem Solving, Virtual Private Networks, Wireless, Cabling, DVR Security and Camera\'s, Client Relations, Purchasing.

Experience

1. Technical Support Director at Stretto

   Stretto

   Mar 2013 — Present · Irvine, CA, US

Education

• Orange Coast College

  Business

  1983 — 1988

• Software Education of America

  MCP, MCP+I, MCSE, MCT and CompTIA A+

  1996 — 1997

• Coastline Community College

  Advanced Technology Training Classes

  2011 — 2012

• Irvine Valley College

  Cisco CCNA Training, Web Design and Java

  2004 — 2004

• Computer Learning Center

  Computer Programming

  1992 — 1992

Skills

• Servers
• Software Installation
• Networking
• Online Backup
• Virus Removal
• Disaster Recovery
• Encryption Software
• Firewalls
• Wireless
• Security
• Remote Troubleshooting
• Troubleshooting
• Management
• IT Hardware Support
• Network Security
• Vpn
• Technical Support
• Hardware Support
• Customer Support
• Windows Server
• Hardware
• Problem Solving
• Dns
• Wds
• Computer Hardware
• Operating Systems
• Printers
• Remote Administration
• Windows Support