Rob Lewis

About Rob Lewis

I\'m really loving building Product Management and Product Owner capabilities to support cloud enabled commercial software product lines for the dental industry. This comes on the heels of 3 exhilarating years doubling efficiency of product development teams in a commercial software company owned by one of the largest agricultural companies in the world. Through both, I’ve acquired an education you can’t buy about the type of talent, culture, capabilities, and technology that are needed to lead successful digital transformations.LETS CONNECT: r••••••••@gmail.comMy career at both Cargill and Patterson has been an immersion in a strong culture of leadership anchored by core values of integrity, respect for others, passion for success, commitment to serve. I’m fortunate to have learned from some exceptional leaders and am continually evolving my own style to pay it forward for teams I have a privilege to serve.I\'m uniquely qualified to manage in a lean startup business as well as lead complex IT delivery change in a global Fortune 50 enterprise. This is a powerful combination to elevate capabilities for any size of growth company driving to be more agile, moving from project to product, transforming to digital, or simply needing better ways to work. SKILLSLEADERSHIP: IT Director (team of 40,$7 M in spend), Enterprise Applications, Software Development Manager, Shared Services, IT Manager, Portfolio Manager, Business Relationship Manager, Business Partner, Project Manager, Program Manager, Process Manager, Performance Management, Quality DirectorPRODUCT DEVELOPMENT: Product Strategy, Product Marketing, Product Roadmaps, Product Manager, Product Owner, Product Teams, User Experience (UX)APPROACHES: Certified Scrum Professional (CSP-PO), Certified SAFe Product Owner Product Manager, Certified Scrum Master (CSM), Six Sigma Green Belt, Agile Coach, DevOps, Quality Assurance, PMI, PPM, Software Development (SDLC), ITILTECHNOLOGY: Cloud, SaaS, On Premise, BI, Integration, SAP, EDI, Mobile, AIOTHER: Vendor Management, Offshore Development, Application Support, SLA

Experience

1. Senior Product Manager

   Patterson Companies, Inc.

   Jun 2021 — Present

   Lead Product Manager for a next-generation cloud-based dental practice management product, Patterson\'s most strategic and highly invested commercial software product. Set vision, strategy, and roadmaps, overseeing feature development, scalability, performance, and technology modernization.• Defined customer insight-driven product roadmaps, drove agile development using SAFe/Scrum methodologies across 11 teams, and partnered closely with cross-functional teams for feature launches and advanced selling capabilities.• Developed and implemented a new pricing model that increased monthly subscription revenue by 30%, while maintaining a competitive pricing strategy. This initiative included alternative pricing options to penetrate new markets, such as universities and mobile dentistry.• Spearheaded roadmap execution, increasing sales locations from 200 to A significant contribution of growth was driven by developing and launching a best-in-class patient relationship management system within four months, ahead of a launch at our national sales meeting.• Achieved a 90% customer retention rate, even when faced with the challenge of quickly replacing insurance clearinghouse services due to a major unforeseen outage in under 60 days.• Reduced the Cost of Goods Sold of subscription pricing by 50% by replacing the third-party imaging solution with an in-house solution and developing a native Patient Relationship Management (PRM) module to replace a third-party white label solution.

Education

• The Ohio State University

  Bachelor of Science Business Administration, Management Information Systems, General