Robert Hughes
Technical Solutions Manager @Oneview Healthcare
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WORK HISTORY
Technical Solutions Manager @Oneview Healthcare
Orange County, CA, US
Lead US Solutions Consultant Team in project prioritization and task delegation across US and AUS regions.• Collaborated with cross-functional teams to develop and implement a new Tech Solutions CRM Website, enhancing internal client relationship management.• Developed a shared repository of Postman Collections to standardize API testing processes.
EDUCATION
De Anza College
AA in Liberal Arts, Computer Science Information Systems
University of Oregon
Bachelors of Science, Economincs
SKILLS
ABOUT ROBERT HUGHES
Analytical, accomplished, and results-driven professional bringing along 14+ years of experience with expertise in overseeing healthcare software implementation and integration. Demonstrated experience in assisting clients with installation and configuration of proprietary connector software. Proven expertise in recommending new and improved native product features to customers to ensure cost-effectiveness and avoid the hassle of coordination with 3rd party vendors. Skillful in providing engineering solutions by identifying technological and organizational needs of the company, as well as retaining and upselling clients while ensuring customer satisfaction. Proficient in designing and implementing innovative solutions to designs; and integrating reliable, best-in-class information systems within a multi-tiered secure network infrastructure. A self-driven leader with skills in developing a shared vision among employees, looking to leverage the expertise to get hired as an Implementation Integration Lead/ Pre-Sales Engineer with an organization in the healthcare industry. Key contributions include:• Assisted in securing a bed expansion deal with BJC and migration to Cloud in 2022. o Received an order of 500 additional Set-Top-Box hardware devices to install throughout the health system.• Added $0.75 (~35-40% more) per device/day to the recurring revenue by upselling Digital Door Sign and Patient Communications Board to existing customers.Skills: Systems Integration • New System Implementation • Software Documentation • Process Improvement • Risk Assessment and Tracking • Scrum and Agile Methodology • Quality Assurance and Control • Maintenance & Troubleshooting • Account Management • Project & Product Management • Optimum Safety Compliance • Data-Centered Administration • Program Design and Development • Business Needs • Healthcare IT Systems • Specifications Validation • Network Administration • Solutions Creation • Opportune Decision Making • Customer Relations • Cross-Functional Team LiaisonIT Skills: NexGen Connect (Mirth) • HL7 Standards • Epic EHR • JIRA Issue & Product • Database Scripting • Data Structure • JavaScript • PowerShell Scripting • Git Source Control • Microsoft Office (Word, Excel, PowerPoint, Visio) • MS SQL Server • MS Azure • Data Centered Admin • Database Scripting • Data Structure • GitHub • Scrum and Agile • HL7 Standards • Mirth Connect • Interactive Patient Care • Patient Engagement Solutions • Clinical Workflow Solutions
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