Robert B. Smith

About Robert B. Smith

Vice President | Quality | Regulatory | Operational Excellence | Robert Smith | r••••••••@gmail.com | Operations | Manufacturing | PrivacySTRATEGY INNOVATION RESULTSAs a Senior Quality Executive I develop global quality strategy and initiatives and direct regulatory affairs. With more than 20 years of progressively responsible experience launching and growing global quality organizations, building partnerships and improving customer satisfaction while driving down costs, I know what it takes to consistently deliver bottom line results. My motto is, “Think globally and work collaboratively.” EXPERTISE INCLUDESCreating operational excellenceDeveloping global quality and regulatory strategiesManaging global direct and outsourced manufacturing Delivering quality and regulatory compliance due diligence Designing and implementing “Best-in-Class” escalation management HIGHLIGHTS With goal of improving operational efficiencies, developed 3-year comprehensive quality improvement strategy directed at suppliers, product development, production, installation and service, QMS, regulatory compliance and quality culture. Established strategic quality improvement initiatives that resulted in 50% improvement in product quality within 2 years. Designed and executed a strategy reducing warranty costs by over $30M, achieving highest level of customer satisfaction in product line history. Implemented formal QA program and structured processes at high volume production facility delivering 1M+ products daily to recapture more than a half million dollars in rework and lost sales. Drove “Best-in-Class” product escalation process ensuring timely and accurate communication to all partners and quick resolution of major factory and field issues.CONTACT INFORMATION: r••••••••@gmail.comKEYWORDSExecutive Management regulatory M&A quality warranty R&D engineering supplier healthcare manufacturing consumer escalation ISO operations environmental

Experience

1. Supplier Quality Engineering

   A-dec Inc.

   Dec 2022 — Present · Newberg, OR, US

Education

• UC Santa Barbara

  BS EE/CE, Engineering

Skills

• Integration
• Product Lifecycle Management
• Product Management
• Product Development
• Quality Management
• Engineering Management
• Strategic Planning
• Business Strategy
• Global Operations
• Business Acquisition
• Strategy
• M&a Experience
• Supply Chain Management
• Regulatory Affairs
• Privacy Compliance
• Consumer Electronics
• Quality System
• Quality Assurance
• Hipaa
• Healthcare
• Project Management
• Leadership
• Management
• Engineering
• Executive Management
• Aquisition
• Start-Ups
• Strategic Thinking
• Manufacturing
• Cross-Functional Team Leadership
• Six Sigma
• Program Management
• Process Improvement
• Business Process Improvement