Bob Law
Account Delivery Leader @DXC Technology
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WORK HISTORY
Account Delivery Leader @DXC Technology
MI, US
Bringing reliable operational support while driving ongoing continual improvement methods to deploy automation and AI based tools has been the basis of my role in bringing the best of DXC to our clients. Over this time period and across multiple clients, I have led DXC delivery teams through steady-state, major transformation and new client onboarding situations demanding different approaches and skills.My ability to balance the priorities of delivery quality, client satisfaction, contract revenue and profitability and employee career growth and progression has allowed me to be successful in the eyes of both my clients and leadership.
EDUCATION
Indiana University of Pennsylvania
Bachelor's degree, Management Information Systems, General
SKILLS
ABOUT BOB LAW
Enabling excellence in serving our clients through empowering a large global team to innovate and adapt to the daily challenges of IT delivery.MY INSPIRATION: I am inspired by our visionary clients who entrust a wide variety of business processing services to us here at DXC Technology, as I continue to be compelled by the continuous improvement methodology and ability to take-on new challenges that has driven my career.MY CORE COMPETENCIES: Functional Expertise:Engineering | Sales & Marketing | Product Development | Account Management | Training & Development | Relationship Management | Global Industry Management Technical Competencies:Business Process Automation | Robotic Process Automation| Analytics | Cloud Hosting | Artificial Intelligence | Security | PCI | Telephony | Networks | Systems Analysis | Infrastructure Design Business Management:Revenue Growth | Operational Review | Contract Negotiation | Budget Management | Quality Control | Profit & Loss Management | Senior Leadership RelationsCAREER HISTORY:Prior to DXC Technology acquiring my division in Hewlett Packard in 2017, I served ten years as Director of Engineering for HP Enterprise Services, leading the development and deployment of technology supporting the Business Process Outsourcing services for HP clients. I previously served as Serviceline Manager for IT Asset Management & Procurement Services at EDS. In this role, my vision drove service strategy, revenue growth, and client satisfaction for a suite of services enabling corporate IT departments to manage IT assets. Mentoring young professionals has become a priority for me and I have enjoyed my time spent as both a substitute and full-time computer science instructor for the School of Business at a local community college.CONTACT INFORMATION: r••••••••@gmail.com | 58••••••10
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