Heidi Roberts

Account Executive- Public Sector @TELUS

Edmonton, AB, CA

Dedicated strategic partner responsible for developing and executing comprehensive technology and telecommunications strategies for a major provincial government client. Focused on leveraging TELUS\' integrated solutions, including wireless, wireline, Cyber Security, Contact Centre, and AI technologies, to address critical governmental challenges and drive digital transformation initiatives.Key Responsibilities: • Manage and grow TELUS\' strategic relationship with a key provincial government account, focusing on revenue growth and opportunity development • Establish and nurture trusted relationships with decision-makers, influencers, and leaders across various departments and levels within the client organization • Collaborate with government stakeholders and the extended TELUS team to develop, implement, and update comprehensive account plans and strategic initiatives • Craft professional proposals targeted at senior government officials, effectively communicating TELUS solutions and their value propositions in the context of public administration and service delivery • Lead contract negotiations, initiate orders, and drive results with energy and determination across all solution areas for this major public sector client • Oversee post-implementation activities to ensure ongoing satisfaction and benefits realization for all deployed solutions • Compile and report statistics on current and historical requirements across all solution areasAreas of Expertise: • Strategic Account Management for Major Government Clients • Public Sector Digital Transformation • Integrated Telecommunications and Technology Solutions • Government-focused Cyber Security Solutions • AI and Advanced Technology for Public Administration • High-level Government Engagement • Complex Proposal Development • Large-scale Contract Negotiation • Long-term Relationship Management • Public Sector Business Development • Government Technology Trends and Market Intelligence