Robert Searfoss
Healthcare Administrative Professional | Duke Primary Care
- Role
- Patient Services Associate at Duke University Health System
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Robert Searfoss
I am an emerging healthcare leader committed to transforming systems, advancing health…
Experience
Patient Services Associate
Dec 2022 — Present · Raleigh, NC, US
Internal and Family Medicine Administration Patient Safety & Clinical Quality (PSCQ) Committee - Cross-functional team member DPC Leesville - 12/9/2024 - CurrentDPC Riverview - 12/19/2022 - 12/6/2024• Coordinate and schedule high-volume primary care appointments in Epic, ensuring accurate registration, insurance capture, and seamless handoffs across clinic and ancillary services to support patient flow and timely care. • Execute front-desk workflows including check-in/check-out, insurance verification, document collection, and urgent tasks while maintaining service standards and policy compliance.• Provide administrative support to multiple physicians, align calendars, manage inbox requests, and resolve day-of-care issues to minimize delays and improve the access experience.
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