Bob S.
Director, Solutions Center Operations at Collective Insights
- Role
- Director, Solutions Center Operations (Professional Services) at Collective Insights
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Bob S.
EXPERIENCED MANAGEMENT PROFESSIONAL Information technology professional with service…
Experience
Director, Solutions Center Operations (Professional Services)
Jan 2019 — Present · Atlanta, GA, US
Launched the Solution Center group to architect and deliver cyber security, identity, cloud, collaboration, and productivity solutions to meet the business needs of our enterprise clients, leading group operations.Through strategic talent acquisition, grew a team of senior and junior technical specialists and solution architects.Established and helped drive key performance indicators, including gross margin and billable utilization.Set up individual training plans that significantly grew our capabilities and enabled us to meet technical partner certification requirements.Initiated and grew partnerships with technology and delivery organizations aligned with our capabilities. These include Microsoft, Quest Software, CyberArk, Keyfactor, Ingram Micro, and ForgeRock.Directed internal technical efforts to improve the organization’s security footprint, including application management, device management, conditional access, multifactor authentication, information protection, and security policy improvements.Collective Insights is a management and technology consulting company specializing in helping enterprise clients enhance system security, modernize authentication, improve productivity, and address business challenges.
Education
Georgia Institute of Technology
BS
Skills
- Consulting
- IT Strategy
- Saas
- Software Documentation
- Sdlc
- R
- Team Building
- Management
- Ms Project
- Business Process Improvement
- Customer Relationship Management (Crm)
- Project Delivery
- Pre-Sales
- Strategic Planning
- Cross-Functional Team Leadership
- Vendor Management
- Software as a Service (Saas)
- Business Development
- Leadership
- Enterprise Software
- Customer-Focused Service
- Resource Management
- Solution Selling
- Operations Management
- Sales Operations
- Professional Services
- Software Development Life Cycle (Sdlc)
- Integration
- Microsoft Project
- Crm
- Power Bi
- Software Development
- Microsoft Excel
- Microsoft Office
- Strategy
- Program Management
- Big Data
- Project Management
- Requirements Analysis
- Cloud Computing
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