Robert Roa

Inside Sales Manager @Modernistic Cleaning and Restoration

Grand Rapids, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Inside Sales Manager @Modernistic Cleaning and Restoration

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MI, US

Develop Inside Sales Manager and Assistant Manager to meet sales goals for the state of Michigan – 6 locations -Develop sales strategies and processes to drive close rates for both residential and commercial customers-Technology vetting; implementation of new CRM and phone system for Modernistic call center-Implementations include quality standards, sales flow, and sales techniques-Worked closely with directors to ensure cross training and sales tactics for customer facing team members

EDUCATION

2007 — 2007

Arizona Department of Education

GED

SKILLS

Social NetworkingSocial Media MarketingVideo EditingEditingE-LearningCurriculum DesignProcess ImprovementPerformance ManagementEmployee TrainingBusiness TravelAnalysisRecruitingStaff DevelopmentSocial MediaClassroom ManagementTeam BuildingManagementCustomer RetentionCustomer ServiceTeam LeadershipInternational Project ManagementSalesforce.comMarketingInterviewsLeadership DevelopmentOrganizational DevelopmentTrainingCustomer SatisfactionCurriculum DevelopmentCoachingQuality AssuranceTime ManagementTraining DeliveryAccount ManagementChange ManagementMicrosoft OfficeSalesInstructor-Led TrainingLeadershipTraining Facilitation

ABOUT ROBERT ROA

I help property managers and facilities teams stay ahead of problems—not chase…

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