Robert Riffe

About Robert Riffe

This is my LinkedIn Profile. There are many like it, but this one is mine. I have a passion for people management, customer service, and communications. I like to get things done while making continuous improvements to policies, procedures, and processes. Working in Incident Management for 8 years has taught me to how to work in the most stressful of situations and meet tight deadlines, while maintaining a calm demeanor that puts others at ease. I do like to write, and also go to as many concerts as possible. So, I figured I\'d combine two of my favorite things and start me a little blog about my concert going. If you care, check out

Experience

1. Private Bank Ops - Sr Onboarding Manager

   Citizens

   Dec 2025 — Present

Education

• University of Rhode Island

  Bachelor of Arts - BA

• Southern New Hampshire University

  Master of Arts (MA), Communications

• University of Rhode Island

  BA, Communications

  1998 — 2002

Skills

• Crisis Communications
• Employee Engagement
• Strategic Planning
• Incident Management
• Management
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Event Planning
• Copywriting
• Intranet
• Business Continuity
• Marketing Communications
• Facebook
• Social Media
• Project Management
• Communications Planning
• Banking
• Crisis Management
• Leadership
• Training
• Sharepoint
• Corporate Communications
• Public Speaking
• Advertising
• Retail Banking
• Newsletters
• Microsoft Office
• Customer Service
• Press Releases
• Speech Writing
• Financial Services
• Social Networking
• Copy Editing
• Marketing
• Communication Training
• Call Centers
• Editing
• Strategic Partnerships
• Strategic Communications