Rob Rathwell

Vice President, Global Customer Success @Kinaxis

Ottawa, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2021 — Present

Vice President, Global Customer Success @Kinaxis

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The Global Customer Success team establishes and builds on value added relationships with our customers. The team, which includes Customer Experience, Solution Performance, Renewals and the Kinaxis Center of Excellence, provides both proactive and progressive leadership on customer experiences and solutions. As the owners of the customer journey, we engage in all aspects of our customer\'s business transformation, from discovery to growth, from innovation to mission critical. In collaboration with cross-functional internal teams, we partner to promote value, expansion and loyalty; optimization, adoption and efficiency.

EDUCATION

1989 — 1992

Algonquin College of Applied Arts and Technology

Architectural Technology

SKILLS

Risk ManagementSupply Chain ManagementTeam BuildingTelecommunicationsQuality AssuranceOperations ManagementPmpCross-Functional Team LeadershipInventory ManagementProject ManagementTeam ManagementTeam LeadershipErpMs ProjectAgile MethodologiesProgram ManagementProject CostSoftware Project ManagementIntegrationVisioLeadershipProject PlanningProcess ImprovementProfessional ServicesSupply ChainLean Manufacturing

ABOUT ROB RATHWELL

Exceptionally organized, customer focused business leader with 25 years of proven success…

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Rob Rathwell — Vice President, Global Customer Success at Kinaxis in Ottawa, CA | Unifers