Robert Poling

About Robert Poling

IT Professional experienced in systems administration, network engineering…

Experience

1. IT Systems and Network Administrator

   Lion

   Apr 2024 — Present · Dayton, OH, US

   Responsibilities:• Manage and optimize the organization’s network infrastructure, including LAN, WAN, and VPN environments, ensuring reliable and secure connectivity.• Administer Windows/Linux servers and Active Directory, performing regular updates, patches, and backups to maintain system integrity and minimize downtime.• Enhance security by implementing and monitoring firewalls, access controls, and intrusion detection systems, reducing potential vulnerabilities.• Provide Level 2/3 technical support, troubleshooting complex issues and collaborating with cross-functional teams to resolve incidents efficiently.• Improve system availability and disaster recovery by implementing robust backup and recovery procedures.• Document configurations and processes, ensuring consistency and knowledge sharing across the team.Achievements:• Led infrastructure project to replace network switches and access points and rearchitect network configuration across several company locations.• Collaborated as a SME on Azure Landing Zone project to establish presence in Microsoft Azure and explore possibilities for migrating/creating workloads in the cloud and deployed Veeam backup appliance for Azure• Designed & implemented network infrastructure for new company locationKey Technologies: • SaaS - Microsoft 365 (Entra ID, Exchange, Sharepoint, Teams, Intune, Security)• Cloud - Microsoft Azure• Networking - VMware VeloCloud SD-WAN, Cisco (Meraki, IOS)• Server infrastructure - VMware (vSphere, vCenter, ESXi), Hyper-V, Proxmox, Dell Unity SAN• Windows Server technologies - Active Directory, DHCP, DNS, Group Policy, File Services, Print Services• Linux - Oracle Enterprise Linux, Ubuntu, Rocky Linux• Backups - Veeam Backup and Replication, Commvault SaaS Backup• Patching – Ivanti Security Controls, Intune• Automation/DevOps –Powershell, Ansible

Education

• Wright State University

  Bachelor of Science (B.S.), Management Information Systems

  2012 — 2015

• Sinclair Community College

  Associate of Applied Science (A.A.S.), Computer Information Systems - Network Engineering

  2010 — 2012

• University of Dayton

  Computer Engineering

  2009 — 2010

Skills

• Cisco Technologies
• Software Installation
• Networking
• Network Engineering
• Information Technology
• Virus Removal
• Windows 8/8.1
• Office 2010
• Windows Vista
• Windows 10
• Cisco Ios
• Windows 7 Migration
• User Documentation
• Troubleshooting
• Access
• Consumer Electronics
• Pc Tune-Ups
• Computer Maintenance
• Procedural Documentation
• Windows
• Technical Support
• Wireless Networking
• Electronics
• Computer Repair
• Customer Support
• Xp
• Windows 7
• Windows Xp
• Help Desk Support
• Customer Service
• Microsoft Office
• Microsoft Office 2007
• Computer Hardware
• Operating Systems
• Printers
• Windows Xp Pro
• Laptops