Roberto Anzini

Senior Manager Collections @Edenpark

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Senior Manager Collections @Edenpark

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Montreal, QC, CA

Reporting to the Director of Customer Accounts & Servicing, responsible for end to end Collections cycle of our Auto Financing portfolio. Contributing to support and sustain delinquency performance, call quality assurance and compliance governance.Maintaining full oversight nationally as well as manage our outsourced partnerships to support and maintain our bottom line with company objectives while having laser sharp focus towards minimizing losses.

SKILLS

Performance ImprovementCreditForecastingCoachingEvaluationCustomer SatisfactionLeadershipHands-on TrainingProgram ManagementCall CentersCredit CardsCustomer ExperienceLoansPerformance AnalysisJob CoachingStrategyBankingNetworkingTime ManagementQuality AssuranceCredit RiskTeam BuildingCall MonitoringOperations ManagementChange ManagementPerformance ManagementEmployee TrainingAnalysisTeam Leadership

ABOUT ROBERTO ANZINI

An accomplished and motivating leader recognized for offering innovative solutions and…

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Roberto Anzini — Senior Manager Collections at Edenpark in Montreal, QC, CA | Unifers