Roberto Ordonez
Brand Specialist
- Role
- Brand Specialist at Nordstrom
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Roberto Ordonez
Merchandise Specialist | Marketing | Coordinator | OperationsKnown for providing exemplary service and had quickly learned the value of customers and the treatment that they deserve. The importance of customer satisfaction and retention is the key to a successful business. This is why I chose to focus on analyzing the brand and marketing aspect to ensure the right persona and strategies are deployed to achieve the best customer experience.Currently in an Merchandise Operations role with Nordstrom, where I work with vendors and buying office partners to setup styles and approve purchase orders for Nordstrom brick and mortar stores and e-commerce. I have been the top performing Merchandise Specialist in the organization.Previously was in a business operations role where I found myself to be a leader. I have learned the importance of being collaborative and a team player, as well as how much I enjoy putting colleagues in the right position to succeed in tasks or projects. My work was recognized by the Amalgamated Life family as I was a recipient of the 2021 Amalgamated Life Customer Service Award.
Experience
Brand Specialist
Feb 2024 — Present
Education
Marist University
Bachelor of Science - BS, Business, Management, Marketing, and Related Support Services
2016 — 2020
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