Roberto Moreno-Cruz
System and Process Manager France @Kuehne+Nagel
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WORK HISTORY
System and Process Manager France @Kuehne+Nagel
Lead the analysis, design, and optimization of business processes to improve system efficiency and reduce operational costs.• Collaborate with IT and operational teams to implement and maintain the Transport Management systems (TMS), ensuring alignment with business objectives.• Designed and implemented business process reengineering initiatives, leading to improved operational performance across departments.• Analyse workflow automation opportunities and oversaw the implementation of automated systems, reducing manual tasks by 30%.• Worked with project managers to ensure that process changes were completed on time.• Utilized process mapping tools like Microsoft Visio to visualize processes and improve communication among stakeholders.• Develop training materials and conduct workshops for employees to enhance their understanding of new systems and processes.• Delivered ongoing process audits, ensuring that systems were aligned with company objectives.
EDUCATION
KEDGE Business School
Executive MBA, Digitalization, Entrepreneurship, Leadership, Geostrategy, Corporate Strategy, CSR
KEDGE Business School
Master of Business Administration - MBA, Digitalisation and Entrepreneurship
Kuehne + Nagel
Supply Chain Simulator
DeVry University
BS, Computer Information Systems
SKILLS
ABOUT ROBERTO MORENO-CRUZ
Experienced Systems and Process specialist with over 22 years of expertise in optimizing business processes and systems. Proven ability to streamline workflows, increase efficiency, and improve system performance through strategic planning, data analysis, and technology implementation. Adept at leveraging analytical skills, technical and operational knowledge to ensure seamless integration of systems and processes. Skilled in project management, process mapping, and change management methodologies.
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