Roberto Dsilva

WORK HISTORY

ABOUT ROBERTO DSILVA

Over 20+ consecutive years of Technology experience within the Financial Services industry• Expertise in end user computing, people, project and vendor management, system design, engineering and planning of multiple complex Business, Compliance and Technology requirements• Excellent knowledge of enterprise End User Computing technologies, systems and methodologies, such as Office 365, DaaS & PaaS (both Azure & AWS), Windows Server 20••••19, Microsoft Infrastructure Services (Active Directory Services, DNS, Group Policy, SCCM, PKI, InTune, Azure MFA), SQL, Aqua Data Studio, Collaboration tools (Teams, Skype for Business, Symphony, MS Sharepoint, Confluence, JIRA, Azure DevOps), scripting (Powershell, DSC), VDI (Citrix XenDesktop, VMWare Horizon, Azure Virtual Desktop & AWS Workspaces), Telephony (Cisco & Teams), storage (NetApp), Big Data approaches, Six Sigma, DevOps, AGIL practices and principals, Scrum and Kanban• Analytical and proven professional with extensive pro-auditing experience in many forms, including regulatory, with notable success in significantly improving internal processes and mitigating risk for the firm• Self driven, motivated leader and team player with excellent technical, communication and presentation skills, and a great sense of humour• Good foundational understanding of Service Reliability Engineering (SRE) and DevOps practices such as CI/CD pipelines