Roberto Zevallos
Business Manager at Capital One | Product Analytics | Continuous Improvement
- Role
- Business Manager - Product Analytics at Capital One
- Location
- Fairfax, VA, US
- LinkedIn followers
- 500 followers
About Roberto Zevallos
I have never seen a process I didn’t want to improve. My career is built on the belief that data, when managed with precision and strategic intent, is the most powerful tool for business transformation.From developing protocols to successfully re-open a campus to over for faculty, staff and students in Ecuador to architecting data governance and automated ingestion frameworks at Capital One, I specialize in \"quantifying the invisible.\" I bridge the gap between complex data infrastructure and executive decision-making, ensuring that every insight is accurate, transparent, and actionable.What I bring to the table-Strategic Automation: Transforming manual, multi-day processes into real-time, event-driven systems-Operational Excellence: Applying Lean Six Sigma to eliminate bottlenecks and reduce operational overhead-Revenue Growth: Leveraging product analytics to drive NPV and scalable business cases.Selected Career Highlights-Capital One: Streamlined data ingestion/validation lifecycles by 90%(from 5 days to 0.5) and automated revenue reporting to save 98% of manual effort-USFQ: Automated 100% of academic scheduling, saving 80% in FTE hours, and secured international ABET accreditation through data-driven KPI dashboards-Crisis Leadership: Led the COVID-19 re-entry strategy for a campus of faculty, staff and students, maintaining infection rates 80% below alarm thresholds.Key Competencies-Analytics: Descriptive, Diagnostic and Predictive Analytics, Product Analytics-Tools: Python, SQL, Tableau, Power BI, Snowflake, AWS-Strategy: Lean Six Sigma (Green Belt), Vendor Management, Strategic Roadmap Development.Outside of work, I’m a soccer fan, a morning fitness enthusiast, and a father. I believe that a disciplined routine is the secret to a high-impact day.
Experience
Business Manager - Product Analytics
Aug 2025 — Present · McLean, VA, US
Lideré la implementación de archivos de control de envíos de parte de los proveedores y ajusté los indicadores de las métricas de calidad para permitir la automatización de la ingesta de datos y de los controles de calidad.• Reduje el tiempo de ingestión y validación de datos en un 90%(de 5 días a 0.5 días), asegurando una validación 100% automatizada y 100% a tiempo-Implementé indicadores de métricas de rendimiento estandarizados, transparentes y automatizados que permitieron el desarrollo de tableros para el monitoreo en tiempo real.• Proporcioné visibilidad del 100% de las métricas de rendimiento de nuestra plataforma y de los casos de uso que anteriormente no eran monitoreados-Establecí un marco estratégico para reuniones trimestrales con proveedores con el fin de identificar proactivamente nuevas capacidades de productos y mejoras de datos.• Identifiqué 3 nuevos productos y 5 actualizaciones de productos para ser evaluadas, influyendo en la planificación estratégica de los proveedores para obtener actualizaciones de datos en tiempo real.
Education
Universidad San Francisco de Quito
B.S. in Industrial and Systems Enineering, Industrial Engineering
2012 — 2017
Virginia Tech
B.S. in Industrial and Systems Enineering
2015 — 2016
Hult International Business School
Master of Science, Business Analytics
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