Roberto Spezza
Multi-unit retail director at Best Buy | Cross-Functional Leader | Data-Driven Decision Maker | Sales Strategy
- Role
- Marketplace Director at Best Buy
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Roberto Spezza
Hi As a Marketplace Director, I thrive on developing and executing strategic…
Experience
Marketplace Director
Dec 2023 — Present · North Suburbs Chicago, IL, US
Directed a team of eight in revitalizing three underperforming stores, achieving positive comp sales growth. • Improved customer satisfaction scores from 7th to 1st in the Chicago region with a 99.3% fulfillment rate. • Developed four assistant store managers, enhancing team development and reducing turnover from 46% to 33%.
Education
Thornton Fractional South High School
High School, High School/Secondary Diplomas and Certificates
Skills
- Leadership
- Store Management
- Time Management
- Customer Experience
- Profit
- Sales
- Employee Training
- Retail
- B2b
- Sales Process
- Cold Calling
- Team Leadership
- Visual Merchandising
- Big Box
- Account Management
- Loss Prevention
- Key Account Management
- Inventory Management
- Inventory Control
- Sales Management
- Direct Sales
- Customer Satisfaction
- Training
- Sales Operations
- Customer Retention
- Store Operations
- Driving Results
- Customer Service
- Sales Presentations
- Merchandising
- Retail Sales
- Team Building
- Management
- Fmcg
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