Rob Long
Software Consultant Ii @Toyota Automated Logistics
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WORK HISTORY
Software Consultant Ii @Toyota Automated Logistics
Louisville, KY, US
Toyota Automated Logistics (formerly Bastian Solutions - name changed April 1, 2026)• Serve as software subject matter expert in automated material handling system design, collaborating with sales, consulting, robotics, and controls teams to define scope, requirements, and tailored solutions.• Lead requirements gathering and scope definition sessions with clients, ensuring solutions align with operational goals and IT system capabilities.• Develop proposal and presentation content highlighting the role of Exacta software; support sales teams with solution demonstrations and customer presentations.• Partner with Software Delivery teams to translate customer requirements into cost estimates, technical documentation, and scalable solutions.• Provide ongoing customer service by maintaining long-term relationships, advising on system enhancements, and adapting solutions to evolving business needs.• Support Software Operations through testing, validation, and go-live assistance; provide escalation support to customer service teams when necessary.
EDUCATION
Sullivan University
Associate of Science (A.S.), Business Administration and Management, General
University of Louisville
Accounting
Sullivan University
Bachelor of Science (B.S.) in Business Administration, Logistics, Materials, and Supply Chain Management
ABOUT ROB LONG
Our team\'s commitment to fostering employee and customer engagement has been pivotal in…
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